VIP Customer Testimonials

I give only a 9.5 because there is always some room needed for improvements, do not know where that could be but I do leave some room. (Quality of support is rated on a scale of 1-10)
Don H.

Your reps. are V E R Y kind and V E R Y helpful everytime I need help
Tony W.

I HAVE NEVER HAD A BAD EXPERIENCE WITH YOU SUPPORT SECTION. THEY ARE WONDERFUL !!!!
Nancy C.

Keep up the good work
Abbott W.

Your rep responded very quickly and resolved my issue promptly.
Howard B.

Your customer service rep was extremely polite.
Nancy M.

She (Customer Service Rep) was gracious enough to try to help me with the problem I have with Outlook Express even though it is not directly related to your service.
Gerard D.

Your support person was very polite and friendly and very patient and helpful. I have used your service for several years and find it a good value. I just recommended it to my daughter who signed up.
Mary E.

Thank you. I followed your instructions and got my email working in short order. You diagnosed the problem nicely.
Joseph A.

I am well pleased with your service. Keep up the good service. Thanks and have a nice day.
LaVerne W.

Thank you for your excellent customer service. With your reps help I think we have all of our problems taken care of. I hope we do not have to bother you again. I'm afraid that I know enough about the computer to be dangerous!! It is nice to know that we can depend on you, if needed. Thanks again.
Donna R.

I have always receive top-notch service without complaints. You run a very good outfit and your cust service is one of the best I have ever dealt with. That has always been the main reason I have been and continue to be happy with you.
Anonymous

The online support that was providing to me was a 10.
Jennifer W.

I had a problem and your rep put his finger on it. I'm back in business.
Edward Y.

My problem was quickly resolved.
John L.